RoProduct Algemene Voorwaarden (TOS)

Laatst bijgewerkt: 12-08-2026

IMPORTANT: PLEASE READ THESE TERMS OF SERVICE (HEREINAFTER "TERMS" OR "TOS") CAREFULLY BEFORE USING ROPRODUCT'S SERVICES. BY ACCESSING, BROWSING, OR USING OUR PLATFORM, YOU EXPRESSLY AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST IMMEDIATELY CEASE USING THE PLATFORM.

ARTICLE 1. DEFINITIONS

The following definitions apply in these Terms of Service:

  • RoProduct: The entity providing the technological infrastructure, SaaS solutions, Discord Bots, APIs, and web environments. Also referred to as "we", "us", or "our".
  • Platform: All software, websites (including roproduct.nl), subdomains, Discord applications, APIs, and related services provided by RoProduct.
  • Vendor (Seller): A natural or legal person who has created an account on the Platform for the purpose of offering and selling digital products to Buyers.
  • Buyer (Customer / User): A natural or legal person who purchases a License or digital product from a Vendor via the Platform.
  • Products: The digital goods developed or lawfully obtained by the Vendor (including, but not limited to: scripts, User Interfaces, 3D models, maps, audio assets) intended for use within the Roblox ecosystem.
  • DRM (Digital Rights Management): The anti-piracy system facilitated by RoProduct with which Buyers' licenses (whitelists) are verified in external environments (such as Roblox).

ARTICLE 2. APPLICABILITY AND ROLE OF ROPRODUCT

2.1 These Terms apply to any offer, any agreement, and any use of the Services via the RoProduct Platform by both Vendors and Buyers.

2.2 RoProduct acts exclusively as a facility service provider (Software as a Service). We provide the digital infrastructure for e-commerce transactions and license management. RoProduct is explicitly NOT a party to the final sales agreement between the Vendor and the Buyer.

2.3 All responsibilities regarding product quality, functionality, updates, customer support, and any warranties lie exclusively and fully with the respective Vendor. RoProduct is never liable for defective products, scams by individual Vendors, or a Vendor ceasing its services.

ARTICLE 3. ACCOUNT REGISTRATION AND SECURITY

3.1 To use specific features of the Platform, you must create an account and/or log in via an external authentication provider (such as Discord OAuth2). You declare that the information you provide is accurate, current, and complete.

3.2 The account holder is solely responsible for maintaining the confidentiality of login details, tokens, and API Keys (including Stripe Secret Keys and Roblox Open Cloud Keys) at all times. Any action performed via your account is deemed to have been performed or authorized by you.

3.3 RoProduct reserves the right, at its sole discretion, to suspend, block, or delete accounts if we reasonably suspect fraud, a security breach, or a violation of these Terms.

ARTICLE 4. OBLIGATIONS OF THE VENDOR

4.1 The Vendor guarantees that he/she holds the full and unencumbered (intellectual property) rights regarding the Products offered via the Platform, or that he/she has explicit written permission from the rightsholder(s).

4.2 The Vendor is strictly prohibited from offering Products that:

  • Infringe on the copyrights, trademark rights, or patents of third parties (including "leaked" or "stolen" assets).
  • Contain exploits, malware, viruses, Trojan horses, or "backdoors".
  • Violate the Terms of Service and Community Guidelines of Roblox Corporation or Discord Inc.
  • Are designed to gain unauthorized access to external systems, accounts, or data.

4.3 In the event of a (suspected) violation of article 4.2, RoProduct is entitled to immediately, without prior notice of default, deny the respective Vendor access to the Platform ("Platform Ban"). Any outstanding balances (including obfuscation credits) will be irrevocably forfeited in such cases. RoProduct also reserves the right to report this to competent authorities and external partners (such as Stripe or Roblox).

ARTICLE 5. PAYMENTS, DELIVERY, AND RIGHT OF WITHDRAWAL

5.1 Payments between Buyer and Vendor are facilitated via authorized payment providers (e.g., Stripe) or through virtual currency ("Robux") via Roblox infrastructure. RoProduct itself does not process or store bank or credit card details.

5.2 Delivery of the Products is digital and automated, immediately upon confirmation of a successful payment. Delivery may consist of access to a download file or automatic whitelisting in a Roblox game or Discord server (via the RoProduct Bot).

5.3 Waiver of Right of Withdrawal: Since the Products offered by the Vendor concern digital content not supplied on a tangible medium, and because the delivery begins immediately with the Buyer's explicit prior consent, the Buyer explicitly waives his/her statutory right of withdrawal ("right of return" or "cooling-off period") as soon as the delivery (download or whitelist) has started, in accordance with Directive 2011/83/EU on consumer rights. All sales are final.

ARTICLE 6. CHARGEBACKS AND FRAUD

6.1 ZERO-TOLERANCE POLICY: RoProduct maintains a strict zero-tolerance policy regarding fraudulent payments and so-called "chargebacks" (reversals via bank, credit card, or PayPal) after a product has already been digitally delivered.

6.2 If a Buyer unjustly initiates a chargeback, this will result in an automated, immediate, and permanent ban from the entire RoProduct platform. This means that all current and future licenses, with all Vendors on the platform, will be immediately revoked. Your Discord ID and Roblox ID will also be recorded in our fraud register and shared with selected security partners to prevent further e-commerce fraud within the community.

ARTICLE 7. INTELLECTUAL PROPERTY AND DRM

7.1 Unless explicitly stated otherwise, a Vendor does not sell intellectual property to the Buyer, but merely grants a limited, non-exclusive, non-transferable license for personal or server use of the Product.

7.2 The intellectual property rights to the RoProduct Platform (including code, logos, texts, designs) belong entirely to RoProduct. Users are not permitted to copy, reproduce, or reverse-engineer these systems.

7.3 DRM Abuse: It is strictly prohibited at all times to bypass, manipulate, "deobfuscate," or crack the security and licensing systems (DRM) facilitated by RoProduct. Any (attempted) violation of this will irrevocably lead to the revocation of all granted licenses without the right to compensation.

ARTICLE 8. DISCLAIMER OF WARRANTIES (AS IS)

8.1 The Platform and related Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranty of any kind, explicit or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 RoProduct does not guarantee that the Platform will function uninterrupted, error-free, or 100% secure. You acknowledge that maintenance, bugs, server outages, or changes to third-party APIs (such as updates by Roblox or Discord) may temporarily or permanently affect the functionality of the Platform.

ARTICLE 9. LIMITATION OF LIABILITY

9.1 To the maximum extent permitted by applicable law, RoProduct (including its directors, employees, and partners) excludes all liability for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of data, or loss of goodwill, resulting from:

  • Your use of, or inability to use, the Platform.
  • Conduct or content of third parties or Vendors on the Platform.
  • The use or malfunction of a Product purchased via the Platform.
  • Unauthorized access to or alteration of your transmissions or data (such as a data breach or hack).

9.2 Under no circumstances shall RoProduct's total cumulative liability for claims arising out of or related to the Services or these Terms exceed an amount of fifty euros (€ 50.00).

ARTICLE 10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless RoProduct, its affiliates, and employees from and against any claims, lawsuits, damages, losses, liabilities, costs, or debt (including but not limited to reasonable attorney's fees) arising from (i) your use of the Platform; (ii) your violation of any provision of these Terms; (iii) your violation of any third-party right, including intellectual property rights; or (iv) any claim that a Product offered by you (as a Vendor) caused damage to a third party.

ARTICLE 11. CHANGES TO THE TERMS

RoProduct expressly reserves the right, at its sole discretion, to modify, amend, or revise these Terms at any time. The most current version will always be available on this webpage, marked with a revision date. It is your sole responsibility to review these Terms periodically. By continuing to use the Platform after the publication date of any changes, you irrevocably agree to the revised Terms.

ARTICLE 12. GOVERNING LAW AND DISPUTES

12.1 These Terms and all agreements between RoProduct and the User shall be governed exclusively by Dutch law, explicitly excluding the Vienna Sales Convention.

12.2 All disputes arising out of or in connection with these Terms shall be exclusively submitted to the competent court in the district where the formal entity behind RoProduct is established.

12.3 Severability: If any provision of these Terms is deemed invalid, unlawful, or unenforceable by a competent court, this shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect.

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